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AVerMedia Speakerphone Support

F.A.Q.

1. Go to Start > Settings > System > Sound.

2. In the Sound settings, go to Input > Choose your input device, and then select the
AVerMedia Speakerphone AS311 you want to use.

3. To test the speakerphone, look for the blue bar that rises and falls as you speak into your speakerphone. If the bar is moving, your speakerphone is working properly.

You must manually define the setting for the default audio device on your Mac computer. Follow these steps:

 

1. On the Mac home screen, select the Apple logo at the top left.

2. Select System Preferences.

3. Select Sound.

4. On the Output tab, select your AVerMedia Speakerphone AS311 device.

5. On the Input tab, select your AVerMedia Speakerphone AS311 device. To test the speakerphone, look for the grey bar that rises and falls as you speak into your speakerphone. If the bar is moving, your speakerphone is working properly.

The technology works by using a speakerphone to pick up low-frequency noise and neutralize it before it reaches the ear.

If your meeting room doesn’t have much background noise, no need to toggle AI noise reduction bottom to enable your volume are more than adequate. (AI noise reduction. The Default setting is “ON”).

Since Active noise reduction is best suited for low frequencies, so this technology cannot suppress all ambient noises such as instant noises, high pitch noise..etc

Notes: AI noise reduction helps the person on the other end of the line to hear your voice clearly and minimize the consistent low-frequency background noise.

AS311 AI noise reduction feature can provide noise reduction functionality without using any CPU loading. If you are using noise reduction by using Zoom or Microsoft Teams, it will occupy your CPU loading to affect your working efficiency.

To select your AVerMedia AS311 device for use with Zoom, follow these steps.
1. Click the Settings icon at the right top corner of the Zoom window.

2. Click Audio.
3. In Audio, select your AVerMedia device under Speaker and Microphone.

4. The Zoom software audio setting for maximum volume may be disabled by default to ensure hearing protection standards. Therefore, you may follow the below steps

-Uncheck the automatically adjust the volume
-Tweak the volume bar on the Volume

Yes, the microphone mute button of AS311 is available to sync with all conference software. Once you mute the button of AS311, your voice won’t be heard by the person on the other end of the line.

Notes:
You might notice that the software display mute option may not sync with AS311 mute button (except for Microsoft Teams). Don't worry, if you already click on the mute button of AS311, your voice won’t be heard by the person on the other end of the line.

Hotkeys are referred to as shortcut keys because of their ability to easily trigger an action (such as launching a program). The following example of AS311, Hotkey can enable you to open Internet Explorer.

Note: AS311 Hotkey only supports Windows OS.

Generally, a cheap extension cable will deteriorate the sound quality, so we would recommend usinge the Type- C to A cable in our package, to ensure a good experience with our AS311.

No, AS311 doesn’t support Zero Client/Thin Client.

Tutorial Videos

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  • 产品
    • 直播控制器&调音台
      • 直播控制器&调音台
    • 视频采集卡
      • 4k直播录制
      • 4K环出1080直播录制
      • 1080直播录制
    • 摄像头
      • USB 4K摄像头
      • USB 高清摄像头
      • 云台摄像机
    • 麦克风
      • 电话会议麦克风
      • 无线麦克风
      • 直播麦克风
    • 支架及配件
      • 多功能支架
      • 防喷罩
    • 直播与录制软件
      • 流媒体软件
      • Connect
      • Streaming Center
  • 服务支持
    • 下载&常见问题
    • 技术咨询
    • 维修售后
  • 电商购买
    • 天猫店
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    • Pcie采集卡
    • Mini Pcie采集卡
    • M.2采集卡
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    • Carrier-Board
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